Terms & Conditions

Welcome to Chawla & Chhabra Watches. By using our website or purchasing from us, you agree to the following terms:

All products sold by Chawla & Chhabra Watches are genuine and sourced from trusted channels.
Product images are for reference only. Actual product colour or look may slightly vary due to lighting or screen settings.
Prices, offers, discounts, and availability may change without prior notice.
Customers must make payments only through the official payment methods or official account of Chawla & Chhabra Watches.
Payments made to any staff member, personal UPI ID, or unofficial account will not be considered valid.
Any booking or advance amount paid is non-refundable and can only be adjusted against the selected product or approved purchase.
Orders will be confirmed only after successful payment and confirmation from Chawla & Chhabra Watches.
In case of a genuine manufacturing defect, support will be provided as per the warranty policy of the respective brand.
Warranty does not cover physical damage, scratches, glass breakage, strap damage, water damage beyond product specifications, mishandling, or normal wear and tear.
Products once purchased cannot be returned or exchanged unless approved under the brand's warranty or defect policy.
Customers are requested to check the product, model, colour, size, bill details, and warranty information before purchase.
Promotional SMS, WhatsApp, RCS, or other updates will be sent only to customers who provide consent.
All terms shall be governed by the laws of India.
For any product, payment, warranty, or service-related query, customers can contact Chawla & Chhabra Watches through the official contact details mentioned on the website.